How Dr. Theodosatos increased positive patient reviews to help build her new practice
Dr. Athena Theodosatos is a Central Florida-based dermatologist. She began working with Doctor.com in 2016, when she left another doctor’s private practice to strike out on her own. But establishing and growing a private practice proved challenging. The field was less hospitable to private practices, as it’s dominated by the bigger players with greater budgets for marketing and technology.
- 717% increase in average monthly appointment requests
- From 0 to 600+ online patient reviews in ~2 years
- 4.94 stars (out of 5 possible)
Challenge: Dr. Theodosatos struggled with limited online exposure and visibility. Only 10% of her listings information on sites like Google, Yelp, and Healthgrades was accurate. She had 0 patient reviews, and there was no easy way for patients to book appointments with her.
Doctor.com is more than just a company that helps with reviews. I have a personal connection with everyone I work with. We also have a shared understanding: Doctor.com will represent me online, but I have to provide patients with that exceptional experience.
Doctor.com solution: Doctor.com built out a single master profile that powers all of Dr. Theodosatos’ profiles across the web and ensures her information on them remains accurate. The platform lets patients request appointments wherever they encounter her practice, and the Doctor.com ReviewHub™ helps her capture more positive patient reviews before they leave her office.
Most of my new patients make appointments based on the detailed reviews from Doctor.com and all the healthcare sites that Doctor.com partners with. Many of my new patients tell me that they have chosen our practice over their previous dermatologist based on our reviews alone.
Results: Today, Dr. Theodosatos’ listings information is accurate across 96% of the web. She has more than 600 reviews (and counting!) as well as an overall rating of 4.94 stars (out of 5 possible), and her practice has seen a 717% increase in average monthly appointment requests.
I don’t want to do any other marketing, because I feel like Doctor.com is all I need!
Read more about the Doctor.com solutions that helped Dr. Theodosatos achieve these results.