The experience your patients have when they visit your office is a big deal. A good experience can lead to positive online reviews, and a bad experience can lead to negative ones.
That’s why it’s important to focus on the little things, because even small tweaks can make a big impact to your reputation online.
Today’s patients are like consumers shopping on Amazon, which means you need to tailor your patient experience to meet their expectations.
For more in-depth information about the patient experience watch our on-demand webinar. We cover the following important topics:
- Positive customer experience starts at the point of search
- Maximizing your online visibility
- Establishing a positive reputation
- And more!