If you’ve ever received a negative review from a patient, you’ve likely searched for a solution to remove negative reviews or even tried to delete your Yelp profile all together. Stop banging your head against the wall, and start embracing patient reviews.
Amazon, Airbnb, Yelp, and many of our favorite services in 2018 are driven by online reviews.
People want to read the experiences of others and take reviews into account when making a final purchase decision.
Today, nearly 80% of consumers search for and read reviews while choosing a healthcare provider.
Embracing reviews helps your medical practice succeed in a number of valuable ways:
- Reviews help you stand out from the competition: You need to stand out from your competition so patients find and book with you. One of the most effective ways to stand out today is with high-quality, and verifiable online patient reviews.
- Reviews generate quality patients: Patients have a better idea of what to expect from your office after reading the experiences of other patients. In addition, more informed patients will schedule appointments with you for the right reasons and those patients tend to stick with you for a long time because they’ve already done thorough research.
To give you a head start on becoming a master of online reviews, check out this easy guide with important tips.