Reputation Insights | Doctor.com
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Reputation Insights

Total Reputation Ownership

Our solution does more than just monitor your reputation on third-party sites: it helps you listen in, gain insight, and begin to effect real, positive change.

The Right Reputation

Harness the power of online reviews to gain actionable data points. Our online Reputation Insights solution tracks the most popular third-party provider-reviewing sites and consolidates all the information on one central, easy-to-use platform.
Background Organic Shape Reputation Insights Dashboard
Reputation Analysis

In-depth analysis specifically built for healthcare

Collecting and analyzing large groups of patient reviews provides an incredible set of data for you to dig deep and gain insights on. Our solution, the only one on the market specifically built for the healthcare industry, helps make sense of all the data with powerful tools.

Service recovery & surveys

Enable your patients to become ambassadors for your brand with online survey requests. Also, if there are bad reviews online, we help you follow up with unhappy patients, keep track of when you contacted them, and resolve each complaint.
Reputation Survey Service Recovery

Taking action after insights

Once you’ve gained insight into what’s happening at your organization, our solution enables you to be proactive and take next steps to ensure that patients feel listened to and understood.

Natural Language Processing

Our system analyzes reviews and discerns meaning, determines sentiment, and classifies into categories.

Sentiment Analysis

Automatically categorize comments from patients so you can see how providers are performing at a glance.

Reputation Insight Chart

Pivot Analysis

Quickly and easily sort, filter and pivot your reputation data for customized reports.

Competitive Benchmarking

See how you stack up to the competition and use this data to improve.

Ready to Get Started?

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