Review by Anonymous on June 15, 2025 -
Providence Medical Group-Sherwood FM - 16770 Southwest Edy Road Suite 102
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Mark Dunn is the best primar...”
Dr. Mark Dunn is the best primary care physician I have ever had. He's absolutely the best! He is proactive with preventative health management (I attribute my early diagnosis of prostate cancer to him and as a result of his early diagnosis I have received excellent cancer treatment and in full remission for six years!), he is approachable, great listener, and very caring and supportive. I am so blessed and thankful to have Dr. Dunn as my PCP.One constructive observation not related to Dr. Dunn but to Providence Medical Group in general; the change Providence made to managing and responding to MyChart messages is a clear deterioration of responsive service. It takes way too long to receive a response and in at least two occasions, I had to follow up by calling office on one or more occasions as either the request was not completely fulfilled (e.g., lab orders, prescription requests). This new process needs quality assurance and improved response timeframes.
Comment - “ Dr. Mark Dunn is the best primar... ”
Dr. Mark Dunn is the best primary care physician I have ever had. He's absolutely the best! He is proactive with preventative health management (I attribute my early diagnosis of prostate cancer to him and as a result of his early diagnosis I have received excellent cancer treatment and in full remission for six years!), he is approachable, great listener, and very caring and supportive. I am so blessed and thankful to have Dr. Dunn as my PCP.One constructive observation not related to Dr. Dunn but to Providence Medical Group in general; the change Providence made to managing and responding to MyChart messages is a clear deterioration of responsive service. It takes way too long to receive a response and in at least two occasions, I had to follow up by calling office on one or more occasions as either the request was not completely fulfilled (e.g., lab orders, prescription requests). This new process needs quality assurance and improved response timeframes.