Jacqueline Robles Licauco

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Review by Anonymous on June 19, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I appreciate how quickly I was a... ”

I appreciate how quickly I was able to complete my appointment in a timely manner

Verified Patient

“I appreciate how quickly I was a...”

I appreciate how quickly I was able to complete my appointment in a timely manner

Anonymous 06/19/2025

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Review by Anonymous on June 08, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She was wonderful!!... ”

She was wonderful!!

Verified Patient

“She was wonderful!!...”

She was wonderful!!

Anonymous 06/08/2025

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Review by Anonymous on May 26, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ So pleased with this group... ”

So pleased with this group

Verified Patient

“So pleased with this group...”

So pleased with this group

Anonymous 05/26/2025

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Review by Anonymous on May 21, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I appreciate the team and N.P. J... ”

I appreciate the team and N.P. Jacqueline for being able to get me in same day even though I wasn't a registered patient yet. She was thorough in her questioning and explanation as well as treatment moving forward.

Verified Patient

“I appreciate the team and N.P. J...”

Anonymous 05/21/2025

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Review by Anonymous on May 18, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The nurses , the NP were very ki... ”

The nurses , the NP were very kind and acted right the way when I started getting sick in the office

Verified Patient

“The nurses , the NP were very ki...”

The nurses , the NP were very kind and acted right the way when I started getting sick in the office

Anonymous 05/18/2025

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Review by Anonymous on June 15, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great service... ”

Great service

Verified Patient

“Great service...”

Great service

Anonymous 06/15/2025

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Review by Anonymous on June 05, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ It was perfect... ”

It was perfect

Verified Patient

“It was perfect...”

It was perfect

Anonymous 06/05/2025

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Review by Anonymous on May 23, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good service and they speak... ”

Very good service and they speak Spanish I like it thanks

Verified Patient

“Very good service and they speak...”

Very good service and they speak Spanish I like it thanks

Anonymous 05/23/2025

Open full review

Review by Anonymous on May 19, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Always kind and respectful!... ”

Always kind and respectful!

Verified Patient

“Always kind and respectful!...”

Always kind and respectful!

Anonymous 05/19/2025

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Review by Anonymous on May 10, 2025 -

Facey Medical Group - Burbank - 191 South Buena Vista Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Everyone at Facey is always so k... ”

Everyone at Facey is always so kind and helpful. From the call center, to the front desk, and the provider themselves.

Verified Patient

“Everyone at Facey is always so k...”

Everyone at Facey is always so kind and helpful. From the call center, to the front desk, and the provider themselves.

Anonymous 05/10/2025

Family Medicine Physician - General

Biography

Featured Review See More Reviews

Summary

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Facey Medical Group - Burbank

Practice Colleagues

Lisa Kao, - Pediatrician

Leah Heap, - Family Medicine Physician

Tri Dao, - Family Medicine Physician

Mane Aleksanyan, - Family Medicine Physician

Hesam Hekmatjou, - Family Medicine Physician

Ahoora Payam, - Internal Medicine Physician

Ciara Shirvanian, - Family Medicine Physician

Chih-Han Lee, - Internal Medicine Physician

Sreeramya Kanumilli, - Pediatrician

Maria Minosa, - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance