Susan Potter, PA-C

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Review by Anonymous on March 26, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan Potter was very thorough, ... ”

Susan Potter was very thorough, and she asked lots of good questions to determine what was happening with medically.

Verified Patient

“Susan Potter was very thorough, ...”

Susan Potter was very thorough, and she asked lots of good questions to determine what was happening with medically.

Anonymous 03/26/2026

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Review by Anonymous on March 24, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan potter rocks!!! My husband... ”

Susan potter rocks!!! My husband also agrees with these comments!!

Verified Patient

“Susan potter rocks!!! My husband...”

Susan potter rocks!!! My husband also agrees with these comments!!

Anonymous 03/24/2026

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Review by Anonymous on March 10, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan Potter is very thorough an... ”

Susan Potter is very thorough and understandings. We wouldn't mind having her as our primary

Verified Patient

“Susan Potter is very thorough an...”

Susan Potter is very thorough and understandings. We wouldn't mind having her as our primary

Anonymous 03/10/2026

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Review by Anonymous on March 04, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan Potter has always been ver... ”

Susan Potter has always been very caring and concerned about the patient

Verified Patient

“Susan Potter has always been ver...”

Susan Potter has always been very caring and concerned about the patient

Anonymous 03/04/2026

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Review by Anonymous on January 20, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Explained the my condition and t... ”

Explained the my condition and the changes I must address in my daily life.

Verified Patient

“Explained the my condition and t...”

Explained the my condition and the changes I must address in my daily life.

Anonymous 01/20/2026

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Review by Anonymous on March 24, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ We need more providers like Susa... ”

We need more providers like Susan. She is caring, thorough, and takes time with her patients.

Verified Patient

“We need more providers like Susa...”

We need more providers like Susan. She is caring, thorough, and takes time with her patients.

Anonymous 03/24/2026

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Review by Anonymous on March 12, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She reviewed my meds, my recent ... ”

She reviewed my meds, my recent imaging studies, my recent labs, discussed possible treatment plans with me and ordered me an ultrasound and a bone scan.

Verified Patient

“She reviewed my meds, my recent ...”

She reviewed my meds, my recent imaging studies, my recent labs, discussed possible treatment plans with me and ordered me an ultrasound and a bone scan.

Anonymous 03/12/2026

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Review by Anonymous on March 04, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan and her MA are great to wo... ”

Susan and her MA are great to work with. And both were apologetic for all the problems we had trying to be seen

Verified Patient

“Susan and her MA are great to wo...”

Susan and her MA are great to work with. And both were apologetic for all the problems we had trying to be seen

Anonymous 03/04/2026

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Review by Anonymous on March 03, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan Potter is awesome she list... ”

Susan Potter is awesome she listens to you, and shows real concern for your care.

Verified Patient

“Susan Potter is awesome she list...”

Susan Potter is awesome she listens to you, and shows real concern for your care.

Anonymous 03/03/2026

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Review by Anonymous on January 11, 2026 -

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA 7115 Greenback Ln 95621 - 7115 Greenback Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan was very good about asking... ”

Susan was very good about asking my concerns. [...].

Verified Patient

“Susan was very good about asking...”

Susan was very good about asking my concerns. [...].

Anonymous 01/11/2026

Physician Assistant - Family Medicine

Biography

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Summary

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Medical Specialties

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Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Primary & Specialty Care - Mercy Medical Group - Citrus Heights, CA

Family Medicine, Pediatrics - Mercy Medical Group - Citrus Heights, CA

Practice Colleagues

Shivani Bhutani, MD - Internal Medicine Physician

Pallavi Battar, NP - Nurse Practitioner

Jill Walsh, MD - Pediatrician

Pratikshya Adhikari, NP - Nurse Practitioner

Thao Vang, NP - Nurse Practitioner

Heather Kelly, NP - Nurse Practitioner

Linda Morehouse, DO - Internal Medicine Physician

Lisa Seo, MD - Internal Medicine Physician

Michelle Mattison-Kelly, MD - Pediatrician

Jaime Green, NP - Nurse Practitioner

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance