Robert Alan Jack II, MD

“Loved the attention...”

Loved the attention

“Dr. Jack and his staff were very...”

Dr. Jack and his staff were very informative and polite. It was a good experience

“Dr. Jack was very honest and for...”

Dr. Jack was very honest and forthcoming with the issue at hand. I felt he was able to communicate what he was seeing in front of him via the MRI and Xrays in a way that made sense. The area where I left wanting more was next steps and what that looked like. The news I received was not something I was expecting, and that may have poured into my lack of understanding in the moment, so I don't solely place it on him for my discretion with regards to options. There not being an option was the sticker shock, and was hoping for something different to come from it, so it became a blur when asking him questions. But I ultimately left feeling confused about what the next steps were, what more to expect and how to manage care moving forward. Again, this in part was due to my being taken aback by the lack of there being a fix to something I felt going into it may be fixable purely based on hope.