Marissa Kleffman Underwood, FNP

University	Degree	Focus	Graduated
East Carolina University College of Nursing (Professional School)	Other Degree	Master of Science in Nursing	Not Specified

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Review by Anonymous on March 09, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Marissa is always on point and v... ”

Marissa is always on point and very helpful

Verified Patient

“Marissa is always on point and v...”

Marissa is always on point and very helpful

Anonymous 03/09/2026

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Review by Anonymous on March 02, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She always listens to my concern... ”

She always listens to my concerns and seems to be interested in my well being.

Verified Patient

“She always listens to my concern...”

She always listens to my concerns and seems to be interested in my well being.

Anonymous 03/02/2026

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Review by Anonymous on February 18, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Marissa is thorough and listens ... ”

Marissa is thorough and listens to my concerns. She gives reasonable suggestions and doesnt just pass it off to someone else. She is the best primary doctor I have ever worked with.

Verified Patient

“Marissa is thorough and listens ...”

Marissa is thorough and listens to my concerns. She gives reasonable suggestions and doesnt just pass it off to someone else. She is the best primary doctor I have ever worked with.

Anonymous 02/18/2026

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Review by Anonymous on February 15, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent care!... ”

Excellent care!

Verified Patient

“Excellent care!...”

Excellent care!

Anonymous 02/15/2026

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Review by Anonymous on January 15, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Marissa is very thorough and lis... ”

Marissa is very thorough and listens to concerns. She has good communication with us and explained everything

Verified Patient

“Marissa is very thorough and lis...”

Marissa is very thorough and listens to concerns. She has good communication with us and explained everything

Anonymous 01/15/2026

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Review by Anonymous on March 04, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Marissa is great! Very attentive... ”

Marissa is great! Very attentive and thorough!

Verified Patient

“Marissa is great! Very attentive...”

Marissa is great! Very attentive and thorough!

Anonymous 03/04/2026

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Review by Anonymous on February 25, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 02/25/2026

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Review by Anonymous on February 16, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Marissa really listens to unders... ”

Marissa really listens to understand and give options to resolve my issues.

Verified Patient

“Marissa really listens to unders...”

Marissa really listens to understand and give options to resolve my issues.

Anonymous 02/16/2026

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Review by Anonymous on January 26, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is superb... ”

She is superb

Verified Patient

“She is superb...”

She is superb

Anonymous 01/26/2026

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Review by Anonymous on January 14, 2026 -

ECU Health Firetower Medical Office - 1204 E. Fire Tower Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Marisa Kleffman Underwood is the... ”

Marisa Kleffman Underwood is the best provider we have had in a very very long time.

Verified Patient

“Marisa Kleffman Underwood is the...”

Marisa Kleffman Underwood is the best provider we have had in a very very long time.

Anonymous 01/14/2026

Office Hours

Nurse Practitioner - Family

Biography

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Summary

Provider Training

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

ECU Health Firetower Medical Office

Practice Colleagues

Sean Pumphrey, MSW, LCSW - Social Worker

Dr Audie Florida, MD - Family Medicine Physician

Dr Kelly Philpot, MD - Family Medicine Physician

Kofi Monney, PA-C - Physician Assistant

Dr Celeste Jackson, MD - Family Medicine Physician

Sean Vidulich, DO - Family Medicine Physician

Tiffany Langston, FNP-BC - Nurse Practitioner

Dr John McGee, MD - Family Medicine Physician

Jennifer White, CNM - Certified Nurse Midwife, Nurse Practitioner

Karen Mann, PA-C - Physician Assistant

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance