Helen Smith, FNP

University	Degree	Focus	Graduated
Texas Woman's University (Education)	Other Degree	Other	2020

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Review by Anonymous on April 28, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She took the time to listen and ... ”

She took the time to listen and was very thorough.

Verified Patient

“She took the time to listen and ...”

She took the time to listen and was very thorough.

Anonymous 04/28/2026

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Review by Anonymous on April 16, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very thorough questions, polite ... ”

Very thorough questions, polite and professional.

Verified Patient

“Very thorough questions, polite ...”

Very thorough questions, polite and professional.

Anonymous 04/16/2026

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Review by Anonymous on March 28, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very easy to talk to and always ... ”

Very easy to talk to and always has a great attitude

Verified Patient

“Very easy to talk to and always ...”

Very easy to talk to and always has a great attitude

Anonymous 03/28/2026

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Review by Anonymous on March 19, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Helen always puts you at ease ev... ”

Helen always puts you at ease every visit. She listens & genuinely cares

Verified Patient

“Helen always puts you at ease ev...”

Helen always puts you at ease every visit. She listens & genuinely cares

Anonymous 03/19/2026

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Review by Anonymous on February 06, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Appreciated her & the front desk... ”

Appreciated her & the front desk working me in at last minute

Verified Patient

“Appreciated her & the front desk...”

Appreciated her & the front desk working me in at last minute

Anonymous 02/06/2026

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Review by Anonymous on April 23, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Helen is so great, kind and make... ”

Helen is so great, kind and makes sure I to understand what's going on. I've seen her multiple times and she never misses a beat.

Verified Patient

“Helen is so great, kind and make...”

Helen is so great, kind and makes sure I to understand what's going on. I've seen her multiple times and she never misses a beat.

Anonymous 04/23/2026

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Review by Anonymous on April 11, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Every one is great... ”

Every one is great

Verified Patient

“Every one is great...”

Every one is great

Anonymous 04/11/2026

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Review by Anonymous on March 24, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Helen was thorough, engaged and ... ”

Helen was thorough, engaged and knowledgeable.

Verified Patient

“Helen was thorough, engaged and ...”

Helen was thorough, engaged and knowledgeable.

Anonymous 03/24/2026

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Review by Anonymous on February 24, 2026 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Helen took time to ask my needs.... ”

Helen took time to ask my needs. She asked about my daily activities. When I had questions she went over each concern and addressed them individually.

Verified Patient

“Helen took time to ask my needs....”

Helen took time to ask my needs. She asked about my daily activities. When I had questions she went over each concern and addressed them individually.

Anonymous 02/24/2026

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Review by Anonymous on December 17, 2025 -

Baylor Scott & White Primary Care at The Star - 3800 Gaylord Pkwy Ste 910

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Helen is knowledgeable and a con... ”

Helen is knowledgeable and a concerned provider. She listens, investigates, and responds to all concerns.

Verified Patient

“Helen is knowledgeable and a con...”

Helen is knowledgeable and a concerned provider. She listens, investigates, and responds to all concerns.

Anonymous 12/17/2025

Office Hours

Nurse Practitioner - General, Family Medicine Physician - General

Highlights

Biography

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Summary

Provider Training

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Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

Baylor Scott & White Primary Care at The Star

Practice Colleagues

Megan Mitchell, PA - Family Medicine Physician, Physician Assistant

Ashley Greenwalt, FNP - Family Medicine Physician, Nurse Practitioner

Perini Shah, DO - Family Medicine Physician

Mahrein Muzaffar, DO - Family Medicine Physician

Laura Snead, PA - Family Medicine Physician, Physician Assistant

Renu Deshpande, DO - Family Medicine Physician

Jenny Trieu, DO - Family Medicine Physician

Khang Tran, MD - Internal Medicine Physician

Kyle Yen, DO - Family Medicine Physician

Sarah Ortiz, FNPC - Nurse Practitioner

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance