Review by Anonymous on June 22, 2025 -
Santa Monica Women's Health - 2001 Santa Monica Boulevard Suite 970W
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I had to reschedule my appointme...”
I had to reschedule my appointment because when I showed up, I was told they do not accept my insurance. After making several calls and talking with my insurance, we found out the problem was that the system had me scheduled under my maiden name and my insurance is under my married name. This should've been an easy fix but instead required me a canceled appointment, rescheduled second appointment and many unnecessary calls. Otherwise, my care during the appointment was excellent. I love Dr. Kiseleva and always feel in good hands with her. She is working with me to figure out an issue and trying to get me in the best position for starting a family.
Comment - “ I had to reschedule my appointme... ”
I had to reschedule my appointment because when I showed up, I was told they do not accept my insurance. After making several calls and talking with my insurance, we found out the problem was that the system had me scheduled under my maiden name and my insurance is under my married name. This should've been an easy fix but instead required me a canceled appointment, rescheduled second appointment and many unnecessary calls. Otherwise, my care during the appointment was excellent. I love Dr. Kiseleva and always feel in good hands with her. She is working with me to figure out an issue and trying to get me in the best position for starting a family.