Review by Anonymous on August 29, 2025 -
WellSpan Family Medicine at Ephrata - 446 North Reading Road
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Heim is excellent. This was ...”
Dr. Heim is excellent. This was my first visit to her because my previous PCP retired. Dr. Heim was knowledgeable, thorough, professional, and easy to talk to. She had all my records and went through everything. So glad I found her as my new PCP!
Comment - “ Dr. Heim is excellent. This was ... ”
Dr. Heim is excellent. This was my first visit to her because my previous PCP retired. Dr. Heim was knowledgeable, thorough, professional, and easy to talk to. She had all my records and went through everything. So glad I found her as my new PCP!