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Review by Anonymous on July 09, 2025 -
Baylor Scott & White Clinic - Austin North Burnet - 2608 Brockton Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“She used to be really nice and h...”
She used to be really nice and helpful and now she treats me like total trash. Like I'm not even a human being who deserves respect and compassion. I don't know what changed with her, but I can see it reflected throughout her entire office. It's terrible and upsetting. I jumped through a lot of hoops and even changed my insurance to come back to this office and I regret all of it.
Comment - “ She used to be really nice and h... ”
She used to be really nice and helpful and now she treats me like total trash. Like I'm not even a human being who deserves respect and compassion. I don't know what changed with her, but I can see it reflected throughout her entire office. It's terrible and upsetting. I jumped through a lot of hoops and even changed my insurance to come back to this office and I regret all of it.