We heard your feedback, the new ReviewHub™ features a simplified design and larger text for improved readability. Now it's even easier for your patients to leave reviews for you and your staff right from your lobby.
If you're in a practice with more than one provider, it's now easier for your patients to leave feedback and write reviews for multiple providers.
In addition to syndicating your patient's ReviewHub™ reviews across our large partner network of consumer healthcare websites, Doctor.com will now prompt patients to re-post their ReviewHub™ reviews on Google & Yelp before following up with an email or SMS message.
The ReviewHub™ captures reviews at the point-of-care, making it more likely that patients will participate and leave feedback for the office. These reviews are manually verified by a member of our team once collected and then published across the top healthcare directories in the Doctor.com network. The ReviewHub™ is the easiest and most efficient way for a doctor to quickly and consistently build & maintain their online reputation.
Q: Do I have to do anything to get the new version?
A: No. The ReviewHub™ will be updated automatically the next time it is launched.
Q: How can patients provide feedback to multiple doctors?
A: Patients will be automatically prompted to provide feedback for another provider after completing the review for the first.
Q: Will this impact the way reviews are managed?
A: No. Reviews will be be managed the same way as before.
Q: Can I keep the older version?
A: No. The ReviewHub™ will be updated automatically the next time it is launched.
Q: Will the information gathered in the review change?
A: No. The information from the reviews is the same.
Q: What if I have technical issues, questions, or concerns about the new version?
A: Please free free to contact your customer support specialist at (800) 605-3582 or email us at [email protected] if you have any questions or concerns.
