Review by Sharon B. on October 27, 2015 -
Practice At 9964 University Boulevard - 9964 University Boulevard
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Worse Experience”
Dr Ferguson was almost 1 hour late and didn't apologize for it when she walked in. Okay, we understand she is highly educated and must be really good and worth the wait. My daughter was searching for a new provider since we moved 45 minutes from our old location and Dr Ferguson's location made sense. She didn't listen, she made assumptions and walked out in the middle of the appointment. We didn't realize she wasn't coming back until the nurse told us. She refused to come back in the room when we said we had additional questions. This was the worse experience I have ever had at a Dr's office. I would not recommend this Dr and suggest anyone considering, run. Don't waste your valuable time and money to with someone who has 0 respect for patients.
Comment - “ Worse Experience ”
Dr Ferguson was almost 1 hour late and didn't apologize for it when she walked in. Okay, we understand she is highly educated and must be really good and worth the wait. My daughter was searching for a new provider since we moved 45 minutes from our old location and Dr Ferguson's location made sense. She didn't listen, she made assumptions and walked out in the middle of the appointment. We didn't realize she wasn't coming back until the nurse told us. She refused to come back in the room when we said we had additional questions. This was the worse experience I have ever had at a Dr's office. I would not recommend this Dr and suggest anyone considering, run. Don't waste your valuable time and money to with someone who has 0 respect for patients.