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Review by Anonymous on November 22, 2025 -
Orthopedic & Spine Institute at Northern Arizona Healthcare in Flagstaff - 107 E. Oak Ave. Ste. 101
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Dr. Ritland came in the room, sa...”
Dr. Ritland came in the room, sat down, said 2 sentences and then got up to leave and attempted to shake my hand on the way out. It was just rude and hardly an office visit. I didn't shake his hand and instead told him "I have questions." He didn't sit back down but stood there hurriedly answering my questions, some of which we had to rephrase because he wasn't answering them. He's an excellent surgeon, but this is not the first dismissive office appointment I've had with him.
Comment - “ Dr. Ritland came in the room, sa... ”
Dr. Ritland came in the room, sat down, said 2 sentences and then got up to leave and attempted to shake my hand on the way out. It was just rude and hardly an office visit. I didn't shake his hand and instead told him "I have questions." He didn't sit back down but stood there hurriedly answering my questions, some of which we had to rephrase because he wasn't answering them. He's an excellent surgeon, but this is not the first dismissive office appointment I've had with him.