Review by Anonymous on January 09, 2026 -
Baylor Scott & White Clinic - Burnet - 1300 E Polk St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Mulkey follows through on ex...”
Dr. Mulkey follows through on exams well but doesn't listen. This appointment was for my dad, 94, and I have had a few concerns about his reasoning and memory this past year. We needed to know if these functions were failing or if it was minor issues partly due to not hearing well. My dad becomes a bit difficult when the above mentioned Is questioned. So, I asked for discretion in handling the questions. Instead Dr. Mulkey announced I had called about this in front of my dad. I covered somewhat by saying Medicare offered this to my Mother-in-law at her doctor's office every wellness check-up and they do. Dr. Mulkey then said, no, that wasn't correct and they didn't have to offer this testing. Dad left feeling I'd betrayed him which I wanted to avoid. While Dr. Mulkey is competent, he lacks maturity when working with elderly patients. I resolved the issue with my dad by reminding him his former doctor did these tests before he moved in with me. This complication was unwelcome and unnecessary.
Comment - “ Dr. Mulkey follows through on ex... ”
Dr. Mulkey follows through on exams well but doesn't listen. This appointment was for my dad, 94, and I have had a few concerns about his reasoning and memory this past year. We needed to know if these functions were failing or if it was minor issues partly due to not hearing well. My dad becomes a bit difficult when the above mentioned Is questioned. So, I asked for discretion in handling the questions. Instead Dr. Mulkey announced I had called about this in front of my dad. I covered somewhat by saying Medicare offered this to my Mother-in-law at her doctor's office every wellness check-up and they do. Dr. Mulkey then said, no, that wasn't correct and they didn't have to offer this testing. Dad left feeling I'd betrayed him which I wanted to avoid. While Dr. Mulkey is competent, he lacks maturity when working with elderly patients. I resolved the issue with my dad by reminding him his former doctor did these tests before he moved in with me. This complication was unwelcome and unnecessary.