Review by Anonymous on December 16, 2025 -
Covenant Medical Group - Neurosurgery - 3601 21st Street
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I left this appointment feeling ...”
I left this appointment feeling dismissed and unheard. The surgeon appeared rushed and did not take the time to fully review my complete medical history, focusing only on a narrow portion rather than the whole picture. My current symptoms- ongoing pain and persistent numbness that worsens at night and while doing certain activities were not adequately addressed, and there was little effort to explore answers or discuss concerns in a meaningful way. I did not feel my present discomfort was taken seriously, and the lack of thorough evaluation and communication was disappointing and discouraging.
Comment - “ I left this appointment feeling ... ”
I left this appointment feeling dismissed and unheard. The surgeon appeared rushed and did not take the time to fully review my complete medical history, focusing only on a narrow portion rather than the whole picture. My current symptoms- ongoing pain and persistent numbness that worsens at night and while doing certain activities were not adequately addressed, and there was little effort to explore answers or discuss concerns in a meaningful way. I did not feel my present discomfort was taken seriously, and the lack of thorough evaluation and communication was disappointing and discouraging.