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Review by Lynne S. on February 21, 2025 -
UMass Memorial Health at Northborough Crossing - 333 Southwest Cutoff
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Best Choice”
I met Dr Sailer when I needed a second opinion about my sleep disorders. She found things that others missed. She is caring & professional. She spends a lot of time to answer questions and concerns are relayed in her notes. She takes care of insurance and suppliers issues. She goes to bat for me whenever necessary. She has a great sense of humor. The most important thing any doctor can do is listen, and she is wonderful at that. answers all questions, very attentive. Perfect choice.
Comment - “ Best Choice ”
I met Dr Sailer when I needed a second opinion about my sleep disorders. She found things that others missed. She is caring & professional. She spends a lot of time to answer questions and concerns are relayed in her notes. She takes care of insurance and suppliers issues. She goes to bat for me whenever necessary. She has a great sense of humor. The most important thing any doctor can do is listen, and she is wonderful at that. answers all questions, very attentive. Perfect choice.