Shayna Santos Upchurch, MD

University	Degree	Focus	Graduated
American Board of Family Medicine (Board Certification)	Other Degree	Other	Not Specified
Texas A&M University \| College Station, Texas	Bachelors Degree	Psychology	2013
Texas A&M College of Medicine \| Bryan, Texas	Doctorate	Other	2017

Institution	Focus	Year
Residency - Memorial Family Medicine Residency Program \| Sugar Land, Texas	Family Medicine	2020

Open full review

Review by Anonymous on February 05, 2026 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Upchurch is wonderful. She ma... ”

Dr Upchurch is wonderful. She makes this easy!

Verified Patient

“Dr Upchurch is wonderful. She ma...”

Dr Upchurch is wonderful. She makes this easy!

Anonymous 02/05/2026

Open full review

Review by Anonymous on November 26, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is very good at listening co... ”

She is very good at listening concerns and looking for solutions

Verified Patient

“She is very good at listening co...”

She is very good at listening concerns and looking for solutions

Anonymous 11/26/2025

Open full review

Review by Anonymous on September 24, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Upchurch is fantastic!... ”

Dr. Upchurch is fantastic!

Verified Patient

“Dr. Upchurch is fantastic!...”

Dr. Upchurch is fantastic!

Anonymous 09/24/2025

Open full review

Review by Anonymous on August 01, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Upchurch and the team are am... ”

Dr. Upchurch and the team are amazing. I have never had a PCP until my friend recommended Dr. Upchurch to me. I feel very heard and cared for, which is not common. Thank you so much for all that you do!

Verified Patient

“Dr. Upchurch and the team are am...”

Anonymous 08/01/2025

Open full review

Review by Anonymous on July 07, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I absolutely love Dr Upchurch an... ”

I absolutely love Dr Upchurch and her staff. She is always a listener and give great care!

Verified Patient

“I absolutely love Dr Upchurch an...”

I absolutely love Dr Upchurch and her staff. She is always a listener and give great care!

Anonymous 07/07/2025

Open full review

Review by Anonymous on January 27, 2026 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is the best doctor very know... ”

She is the best doctor very knowledgeable and professional and has a lot of patience love her

Verified Patient

“She is the best doctor very know...”

She is the best doctor very knowledgeable and professional and has a lot of patience love her

Anonymous 01/27/2026

Open full review

Review by Anonymous on October 09, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have already recommended Dr. U... ”

I have already recommended Dr. Upchurch to two of my friends who went to her and had nothing but good things to say

Verified Patient

“I have already recommended Dr. U...”

I have already recommended Dr. Upchurch to two of my friends who went to her and had nothing but good things to say

Anonymous 10/09/2025

Open full review

Review by Anonymous on September 20, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I was so impressed with the care... ”

I was so impressed with the careful consideration and thought Dr Upchurch gave to my concerns.

Verified Patient

“I was so impressed with the care...”

I was so impressed with the careful consideration and thought Dr Upchurch gave to my concerns.

Anonymous 09/20/2025

Open full review

Review by Anonymous on July 10, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I love Dr Upchurch I ALWAYS reco... ”

I love Dr Upchurch I ALWAYS recommend people to her!!

Verified Patient

“I love Dr Upchurch I ALWAYS reco...”

I love Dr Upchurch I ALWAYS recommend people to her!!

Anonymous 07/10/2025

Open full review

Review by Anonymous on June 26, 2025 -

Houston Methodist Primary Care Group - 9090 Katy Freeway - Suite 200 - 77024 - 9090 Katy Freeway Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Did recommend Dr UpChurch two ti... ”

Did recommend Dr UpChurch two times and are now patients of hers. She's excellent

Verified Patient

“Did recommend Dr UpChurch two ti...”

Did recommend Dr UpChurch two times and are now patients of hers. She's excellent

Anonymous 06/26/2025

Office Hours

Family Medicine Physician - General

Highlights

Biography

Featured Review See More Reviews

Summary

Provider Training

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Houston Methodist Primary Care Group

Practice Colleagues

Andrew Kim, MD - Internal Medicine Physician

William Payne, MD - Family Medicine Physician

Elisa Kim, MD, MPH - Family Medicine Physician

Sonal Dholakia, MD - Family Medicine Physician

Adriana Gomez, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance