Shannon Shafer, PA-C

Open full review

Review by Anonymous on June 04, 2025 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I had a very positive experience... ”

I had a very positive experience with Shannon. She was warm, approachable knowledgeable.

Verified Patient

“I had a very positive experience...”

I had a very positive experience with Shannon. She was warm, approachable knowledgeable.

Anonymous 06/04/2025

Open full review

Review by Anonymous on April 23, 2025 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 04/23/2025

Open full review

Review by Anonymous on December 29, 2024 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Shannon was professional and ver... ”

Shannon was professional and very caring.

Verified Patient

“Shannon was professional and ver...”

Shannon was professional and very caring.

Anonymous 12/29/2024

Open full review

Review by Anonymous on December 05, 2024 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is very polite and listened ... ”

She is very polite and listened to what I had to say, she did look at problem and we talked about the solution.

Verified Patient

“She is very polite and listened ...”

She is very polite and listened to what I had to say, she did look at problem and we talked about the solution.

Anonymous 12/05/2024

Open full review

Review by Anonymous on November 22, 2024 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Shannon Schaefer is awesome.... ”

Shannon Schaefer is awesome.

Verified Patient

“Shannon Schaefer is awesome....”

Shannon Schaefer is awesome.

Anonymous 11/22/2024

Open full review

Review by Anonymous on June 04, 2025 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very satisfied... ”

Very satisfied

Verified Patient

“Very satisfied...”

Very satisfied

Anonymous 06/04/2025

Open full review

Review by Anonymous on February 27, 2025 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Shannon was extremely good of ex... ”

Shannon was extremely good of explaining everything to me and checking me out all over from my breakout.

Verified Patient

“Shannon was extremely good of ex...”

Shannon was extremely good of explaining everything to me and checking me out all over from my breakout.

Anonymous 02/27/2025

Open full review

Review by Anonymous on December 12, 2024 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Shannon took her time with me an... ”

Shannon took her time with me and explained things very well. She is wonderful

Verified Patient

“Shannon took her time with me an...”

Shannon took her time with me and explained things very well. She is wonderful

Anonymous 12/12/2024

Open full review

Review by Anonymous on December 04, 2024 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She's the best and I always feel... ”

She's the best and I always feel heard and included!

Verified Patient

“She's the best and I always feel...”

She's the best and I always feel heard and included!

Anonymous 12/04/2024

Open full review

Review by Anonymous on November 07, 2024 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I was very pleased with my care.... ”

I was very pleased with my care.

Verified Patient

“I was very pleased with my care....”

I was very pleased with my care.

Anonymous 11/07/2024

Physician Assistant - General, Family Medicine Physician - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Locations

Affiliated Practices

Mercy Health - Family Physicians of Springfield

Mercy Health — Urbana Internal Medicine

Practice Colleagues

Heidi Blanton, APRN-CNP - Family Medicine Physician, Nurse Practitioner

Beraht Thapa, DO - Family Medicine Physician

Rachel Regan, MD - Family Medicine Physician

Ragen Engel, PA-C - Family Medicine Physician, Physician Assistant

Michael McKee, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance