Ragen E Engel, PA-C

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Review by Anonymous on March 27, 2026 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She took time to listen to my co... ”

She took time to listen to my concerns and explained things well. Very caring!

Verified Patient

“She took time to listen to my co...”

She took time to listen to my concerns and explained things well. Very caring!

Anonymous 03/27/2026

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Review by Anonymous on January 09, 2026 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have no hesitation recommendin... ”

I have no hesitation recommending the NP who took care of me

Verified Patient

“I have no hesitation recommendin...”

I have no hesitation recommending the NP who took care of me

Anonymous 01/09/2026

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Review by Anonymous on November 07, 2024 -

Kettering Health Medical Group Primary Care - Springfield Middle Urbana - 3250 Middle Urbana Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Allways good... ”

Allways good

Verified Patient

“Allways good...”

Allways good

Anonymous 11/07/2024

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Review by Anonymous on October 04, 2024 -

Kettering Health Medical Group Primary Care - Springfield Middle Urbana - 3250 Middle Urbana Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Our PA was very nice and caring ... ”

Our PA was very nice and caring for our questions an concerns.

Verified Patient

“Our PA was very nice and caring ...”

Our PA was very nice and caring for our questions an concerns.

Anonymous 10/04/2024

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Review by Anonymous on January 15, 2026 -

Mercy Health - Family Physicians of Springfield - 247 S. Burnett Rd Suite 210

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ They were very kind and helpful... ”

They were very kind and helpful

Verified Patient

“They were very kind and helpful...”

They were very kind and helpful

Anonymous 01/15/2026

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Review by Anonymous on November 07, 2024 -

Kettering Health Medical Group Primary Care - Springfield Middle Urbana - 3250 Middle Urbana Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ As a matter of fact, I would lik... ”

As a matter of fact, I would like Ragen Engel to be my primary care person

Verified Patient

“As a matter of fact, I would lik...”

As a matter of fact, I would like Ragen Engel to be my primary care person

Anonymous 11/07/2024

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Review by Anonymous on October 24, 2024 -

Kettering Health Medical Group Primary Care - Springfield Middle Urbana - 3250 Middle Urbana Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My first visit with Ragen and sh... ”

My first visit with Ragen and she's very nice and smart. I appreciate her thoughtfulness.

Verified Patient

“My first visit with Ragen and sh...”

My first visit with Ragen and she's very nice and smart. I appreciate her thoughtfulness.

Anonymous 10/24/2024

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Review by Anonymous on September 13, 2024 -

Kettering Health Medical Group Primary Care - Springfield Middle Urbana - 3250 Middle Urbana Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Ragen is kind, thoughtful and kn... ”

Ragen is kind, thoughtful and knowledgeable. I mentally felt much better after our discussion with hope that there is relief in my near future with the meds and steps I need to take to get better.

Verified Patient

“Ragen is kind, thoughtful and kn...”

Ragen is kind, thoughtful and knowledgeable. I mentally felt much better after our discussion with hope that there is relief in my near future with the meds and steps I need to take to get better.

Anonymous 09/13/2024

Office Hours

Physician Assistant - General, Family Medicine Physician - General

Biography

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Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Mercy Health - Family Physicians of Springfield

Kettering Health Medical Group Primary Care - Springfield Middle Urbana

Kettering Health Medical Group Primary Care - Springfield Health Center

Practice Colleagues

Michael McKee, MD - Family Medicine Physician

Janet Roberto, MD - Family Medicine Physician

Mark Roberto, MD - Family Medicine Physician

Shannon Shafer, PA-C - Family Medicine Physician, Physician Assistant

Christopher Holloway, MD - Family Medicine Physician

Beraht Thapa, DO - Family Medicine Physician

Lindsey Miller, MD - Family Medicine Physician

Heidi Blanton, APRN-CNP - Family Medicine Physician, Nurse Practitioner

Cynthia McMaken, APRN-CNP - Nurse Practitioner

Rachel Regan, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance