Serena MacDonald, MD

University	Degree	Focus	Graduated
University of Pittsburgh School of Medicine	Doctorate	Other	Not Specified

Institution	Focus	Year
Residency - ECU Health Medical Center / Brody School of Medicine at East Carolina University	Other	Not Specified

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Review by Anonymous on August 22, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The doctor is the best physician... ”

The doctor is the best physician I have ever seen

Verified Patient

“The doctor is the best physician...”

The doctor is the best physician I have ever seen

Anonymous 08/22/2025

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Review by Anonymous on August 04, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Never had a bad experience... ”

Never had a bad experience

Verified Patient

“Never had a bad experience...”

Never had a bad experience

Anonymous 08/04/2025

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Review by Anonymous on July 20, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 07/20/2025

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Review by Anonymous on July 14, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. MacDonald a wonderful doctor... ”

Dr. MacDonald a wonderful doctor. She is very patient, professional and cares about my health.

Verified Patient

“Dr. MacDonald a wonderful doctor...”

Dr. MacDonald a wonderful doctor. She is very patient, professional and cares about my health.

Anonymous 07/14/2025

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Review by Anonymous on June 30, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Doctor MacDonald is an excellent... ”

Doctor MacDonald is an excellent doctor, she listens to your concerns and give good advice.

Verified Patient

“Doctor MacDonald is an excellent...”

Doctor MacDonald is an excellent doctor, she listens to your concerns and give good advice.

Anonymous 06/30/2025

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Review by Anonymous on August 17, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. MacDonald is very good. She ... ”

Dr. MacDonald is very good. She listened and explains everything very well. Would recommend to anyone!

Verified Patient

“Dr. MacDonald is very good. She ...”

Dr. MacDonald is very good. She listened and explains everything very well. Would recommend to anyone!

Anonymous 08/17/2025

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Review by Anonymous on July 22, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent... ”

Excellent

Verified Patient

“Excellent...”

Excellent

Anonymous 07/22/2025

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Review by Anonymous on July 19, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 07/19/2025

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Review by Anonymous on June 30, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I love Dr. MacDonald! She's genu... ”

I love Dr. MacDonald! She's genuine, apathetic, kind, and realistic!

Verified Patient

“I love Dr. MacDonald! She's genu...”

I love Dr. MacDonald! She's genuine, apathetic, kind, and realistic!

Anonymous 06/30/2025

Open full review

Review by Anonymous on June 24, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Macdonald is awesome!!... ”

Dr. Macdonald is awesome!!

Verified Patient

“Dr. Macdonald is awesome!!...”

Dr. Macdonald is awesome!!

Anonymous 06/24/2025

Office Hours

Family Medicine Physician - General

Biography

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Office & Staff Evaluation

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Affiliated Practices

ECU Health Family Medicine - Wilson

Practice Colleagues

Tracey Sherrod, ANP - Nurse Practitioner

Meghan Gamelin, MD - Family Medicine Physician

Jasmine Bryant Skinner, MD - Family Medicine Physician

Amanda Cannon, AGNP-C - Clinical Nurse Specialist, Nurse Practitioner

Marina Morcos, MD - Family Medicine Physician

Andrea Brooks, FNP - Nurse Practitioner

Tonya Little, MD - Family Medicine Physician

Anthony Jackson, FNP - Nurse Practitioner

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance