Serena MacDonald, MD

University	Degree	Focus	Graduated
University of Pittsburgh School of Medicine	Doctorate	Other	Not Specified

Institution	Focus	Year
Residency - ECU Health Medical Center / Brody School of Medicine at East Carolina University	Other	Not Specified

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Review by Anonymous on October 13, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. MacDonald is personable, tho... ”

Dr. MacDonald is personable, thorough and always willing to answer questions.

Verified Patient

“Dr. MacDonald is personable, tho...”

Dr. MacDonald is personable, thorough and always willing to answer questions.

Anonymous 10/13/2025

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Review by Anonymous on September 30, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great... ”

Great

Verified Patient

“Great...”

Great

Anonymous 09/30/2025

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Review by Anonymous on August 22, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The doctor is the best physician... ”

The doctor is the best physician I have ever seen

Verified Patient

“The doctor is the best physician...”

The doctor is the best physician I have ever seen

Anonymous 08/22/2025

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Review by Anonymous on August 15, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Macdonald is great. Best prim... ”

Dr Macdonald is great. Best primary care physician I have ever had!

Verified Patient

“Dr Macdonald is great. Best prim...”

Dr Macdonald is great. Best primary care physician I have ever had!

Anonymous 08/15/2025

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Review by Anonymous on July 22, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent... ”

Excellent

Verified Patient

“Excellent...”

Excellent

Anonymous 07/22/2025

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Review by Anonymous on October 06, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Love Dr.MacDonald!!... ”

Love Dr.MacDonald!!

Verified Patient

“Love Dr.MacDonald!!...”

Love Dr.MacDonald!!

Anonymous 10/06/2025

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Review by Anonymous on September 05, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ All good !... ”

All good !

Verified Patient

“All good !...”

All good !

Anonymous 09/05/2025

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Review by Anonymous on August 17, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. MacDonald is very good. She ... ”

Dr. MacDonald is very good. She listened and explains everything very well. Would recommend to anyone!

Verified Patient

“Dr. MacDonald is very good. She ...”

Dr. MacDonald is very good. She listened and explains everything very well. Would recommend to anyone!

Anonymous 08/17/2025

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Review by Anonymous on August 04, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Never had a bad experience... ”

Never had a bad experience

Verified Patient

“Never had a bad experience...”

Never had a bad experience

Anonymous 08/04/2025

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Review by Anonymous on July 20, 2025 -

ECU Health Family Medicine - Wilson - 3724 Raleigh Road Parkway W.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 07/20/2025

Office Hours

Family Medicine Physician - General

Biography

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Summary

Provider Training

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Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

ECU Health Family Medicine - Wilson

Practice Colleagues

Andrea Brooks, FNP - Nurse Practitioner

Amanda Cannon, AGNP-C - Clinical Nurse Specialist, Nurse Practitioner

Tonya Little, MD - Family Medicine Physician

Marina Morcos, MD - Family Medicine Physician

Jasmine Skinner, MD - Family Medicine Physician

Tracey Sherrod, ANP - Nurse Practitioner

Anthony Jackson, FNP - Nurse Practitioner

Meghan Gamelin, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance