Open full review
Review by Anonymous on September 15, 2025 -
Providence Primary Care - Bethany - 15640 Northwest Laidlaw Road Suite 102
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Overall, I've had good experienc...”
Overall, I've had good experiences with Dr Iloca. She has always been well prepared for my visits and extremely helpful. She takes the time to listen to my concerns and answers all my questions in great detail. I would highly recommend her to my friends. The only issues I have with the practice is booking appointments and answering the phone when I call. Sometimes when checking in I see people in the front office that are busy or sometimes standing around. The only improvements I could suggest is pay attention to the front office operations as they tend to create delays.
Comment - “ Overall, I've had good experienc... ”
Overall, I've had good experiences with Dr Iloca. She has always been well prepared for my visits and extremely helpful. She takes the time to listen to my concerns and answers all my questions in great detail. I would highly recommend her to my friends. The only issues I have with the practice is booking appointments and answering the phone when I call. Sometimes when checking in I see people in the front office that are busy or sometimes standing around. The only improvements I could suggest is pay attention to the front office operations as they tend to create delays.