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Review by Anonymous on August 16, 2025 -
WellSpan Family Medicine - Greencastle - 24 Antrim Commons Drive
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“The worst part of the experience...”
The worst part of the experience was dealing with AI "receptionists" when attempting to make an appointment and waiting on line to speak with someone...a real person. I am not a valued person...just a person waiting for service.
Comment - “ The worst part of the experience... ”
The worst part of the experience was dealing with AI "receptionists" when attempting to make an appointment and waiting on line to speak with someone...a real person. I am not a valued person...just a person waiting for service.