Review by
Anonymous
on
July 07, 2026
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New Mexico Heart Institute/Lovelace Medical Group - 502 Elm St. NE.
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
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Listening Skills
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Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Bestawros took the time to f...”
Dr. Bestawros took the time to fully explain why the lead extraction procedure he did last December to remove all possibly infected pacemaker leads may have caused some damage to my tricuspid valve. He explained the risks and benefits of another possible procedure and we both agreed that I did not want to take that risk. I appreciate his complete openness, empathy, comprehension and honesty that Dr. Bestawros brings to each and all of our communications.
Comment - “ Dr. Bestawros took the time to f... ”
Dr. Bestawros took the time to fully explain why the lead extraction procedure he did last December to remove all possibly infected pacemaker leads may have caused some damage to my tricuspid valve. He explained the risks and benefits of another possible procedure and we both agreed that I did not want to take that risk. I appreciate his complete openness, empathy, comprehension and honesty that Dr. Bestawros brings to each and all of our communications.