Review by
Anonymous
on
October 03, 2026
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New Mexico Heart Institute/Lovelace Medical Group - 502 Elm St. NE.
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
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Listening Skills
-
Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I did not know what to expect. I...”
I did not know what to expect. I was worried and concerned about my health because I have never been sick or had health issues. Dr. Ung quickly put me at ease. He was very pleasant and explained in detail what my prognosis was. Dr. Ung by far is one of the most professional, knowledgeable, and patient doctors I have ever had. He kept asking both my husband and myself if I understood what he was telling me. He drew a detailed picture of my heart and showed what their concerns were. Lovelace most definitely has a great doctor and should use Dr Ung as an example for all other doctors.
Comment - “ I did not know what to expect. I... ”
I did not know what to expect. I was worried and concerned about my health because I have never been sick or had health issues. Dr. Ung quickly put me at ease. He was very pleasant and explained in detail what my prognosis was. Dr. Ung by far is one of the most professional, knowledgeable, and patient doctors I have ever had. He kept asking both my husband and myself if I understood what he was telling me. He drew a detailed picture of my heart and showed what their concerns were. Lovelace most definitely has a great doctor and should use Dr Ung as an example for all other doctors.