Kay Ervin, LPC
Counselor - Behavioral

“Highly recommended for professionalism and sophistication”

Highly sophisticated set of interpersonal skills. Therapist that demonstrates warmth and acceptance, empathy in regards to my needs and me as a person! Highly recommended!

“Seems that money is her motivation and not actually helping people”

Contacted Ms Ervin to make sure she accepted my insurance and she said she did accept my insurance so I set an appointment. When I got to her office for my appointment she informed me that she did NOT accept my insurance. She said "Oh I don't take wellcare but we can still talk 'IF' you really feel you need it." I stayed but it was really awkward and uncomfortable. Approximately 5 minutes into the "session", she said "Well I'm gonna wrap it up. And I'm not denying you the whole hour because you're on WellCare, I just don't want you to hit traffic on your way home."
The entire experience was surreal and awkward and I felt worse after I left her office! Not sure why she lied to me about accepting my insurance. I definitely got the feeling that money is more important to her than helping people. I am the type of person who gets along with everyone I meet but my interaction with her was very awkward and frankly embarrassing.

“Kay was extremely caring and supportive”

I am a local college student who was struggling with depression. I was seen the same day that I called and she Miss Ervin spent more than the hour with me at no cost to me. I am now seeing a therapist at another agency that she referred me to for extensive treatment, but I appreciate the care she showed me during the four sessions we had. Even after I went to another therapist, she still cared enough to check in to be sure that I was comfortable in the new therapeutic setting.