Review by Anonymous on June 02, 2026 -
WellSpan ENT & Hearing Services - Ephrata - 561 West Trout Run Road
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I went to Dr. Miller for a secon...”
I went to Dr. Miller for a second opinion after I had an awful visit with another ENT who would not let me ask any questions and where I had an awful experience. Dr. Miller was extra sensitive to my needs knowing what I went through and talked me through the process of care in the office. He was gentle and kind during my exam (which I was very nervous about) and even used a pediatric scope and numbing spray to try to make it easier for me. I highly recommended Dr. Miller to a friend, who had an appointment scheduled at Penn Medicine and she canceled her appointment and will be seeing Dr. Miller this week. I cannot say enough about how grateful I was to have had such a different experience with him than my previous ENT appointment.
Comment - “ I went to Dr. Miller for a secon... ”
I went to Dr. Miller for a second opinion after I had an awful visit with another ENT who would not let me ask any questions and where I had an awful experience. Dr. Miller was extra sensitive to my needs knowing what I went through and talked me through the process of care in the office. He was gentle and kind during my exam (which I was very nervous about) and even used a pediatric scope and numbing spray to try to make it easier for me. I highly recommended Dr. Miller to a friend, who had an appointment scheduled at Penn Medicine and she canceled her appointment and will be seeing Dr. Miller this week. I cannot say enough about how grateful I was to have had such a different experience with him than my previous ENT appointment.