Irina Shtanko

“Not only did the provider listen...”

Not only did the provider listen to me but listened to my family members and answered their questions also.

“Very clear and direct and welcom...”

Very clear and direct and welcoming. Provider 'got' me and how I approach my health care. I left feeling like this session was well worth the time and effort needed to make it happen.

“Excellent care. Thank you!...”

Excellent care. Thank you!

“Very helpful with helping me hav...”

Very helpful with helping me have a successful zoom meeting

“Good...”

Good

“I had a serous brain bleed and c...”

I had a serous brain bleed and craniotomy. They saved my life. No one has been kinder. They explained everything in detail. No one could be brtter!

“My care provider was curt and co...”

My care provider was curt and cold. Asked questions that we then answered with "this is not relevant to the issue you're having" was dismissive of my pain and could not get out of the room fast enough

“I had a lot of questions for Iri...”

I had a lot of questions for Irina Savchuk, ARNP, and she answered all of them. She was patient and made sure that my questions and concerns were fully addressed, not just glossed over. She let me know what the next steps were and how to achieve them. The receptionist farthest from the office entrance was quick to help me. She was warm and helped me with everything I needed help with.

“The good experience was the info...”

The good experience was the information that I received from the doctor and she was very concerned and easy to understand, the bad is that it was 40 minutes before I seen her and the Assistant opened the door thought we we were gone and he was going to clean the room up.

“The provider while nice, lack a ...”

The provider while nice, lack a great deal of empathy and was not an active listener. I have very serious mobility problems now due to an injury that will continue to get worse. She didn't seem to grasp that my quality of life has and will continue to suffer greatly. It meant nothing to her. She was nice, but she had no empathy.