Heather G. Matthews, PA

University	Degree	Focus	Graduated
Duke University School of Medicine (Professional School)	Other Degree	Master of Science, Physician Assistant Studies	Not Specified

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Review by Anonymous on August 22, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent care and follow up by ... ”

Excellent care and follow up by Heather Matthews, PA

Verified Patient

“Excellent care and follow up by ...”

Excellent care and follow up by Heather Matthews, PA

Anonymous 08/22/2025

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Review by Anonymous on August 04, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Matthews was very thorough... ”

Dr. Matthews was very thorough

Verified Patient

“Dr. Matthews was very thorough...”

Dr. Matthews was very thorough

Anonymous 08/04/2025

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Review by Anonymous on July 08, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather Matthews is great. She t... ”

Heather Matthews is great. She takes the time to explain any issues. She a first class provider. The whole office is great.

Verified Patient

“Heather Matthews is great. She t...”

Heather Matthews is great. She takes the time to explain any issues. She a first class provider. The whole office is great.

Anonymous 07/08/2025

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Review by Anonymous on June 24, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 06/24/2025

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Review by Anonymous on June 21, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have yet to have a bad experie... ”

I have yet to have a bad experience with my PA

Verified Patient

“I have yet to have a bad experie...”

I have yet to have a bad experience with my PA

Anonymous 06/21/2025

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Review by Anonymous on August 15, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Provider always believes in the ... ”

Provider always believes in the care of her patients

Verified Patient

“Provider always believes in the ...”

Provider always believes in the care of her patients

Anonymous 08/15/2025

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Review by Anonymous on July 21, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather Matthews is always throu... ”

Heather Matthews is always through and explains or address any questions or concerns that I may have.

Verified Patient

“Heather Matthews is always throu...”

Heather Matthews is always through and explains or address any questions or concerns that I may have.

Anonymous 07/21/2025

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Review by Anonymous on July 01, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 07/01/2025

Open full review

Review by Anonymous on June 24, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Always very good experience... ”

Always very good experience

Verified Patient

“Always very good experience...”

Always very good experience

Anonymous 06/24/2025

Open full review

Review by Anonymous on June 21, 2025 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 06/21/2025

Office Hours

Physician Assistant - General

Biography

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Affiliated Practices

ECU Health Internal Medicine - Kinston (Suite N)

Practice Colleagues

J. Bryan Lake, FNP - Nurse Practitioner

Dr Mohammad Iqbal, MD - Internal Medicine Physician

Kenneth Johnson, MD - Internal Medicine Physician

Neha Doctor, MD - Internal Medicine Physician

Ashley Venters, FNP - Nurse Practitioner

Teigha Randolph, MD - Internal Medicine Physician

Lindsey Roberson, FNP - Nurse Practitioner

Rupert Jilcott, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance