Heather G. Matthews, PA

University	Degree	Focus	Graduated
Duke University School of Medicine (Professional School)	Other Degree	Master of Science, Physician Assistant Studies	Not Specified

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Review by Anonymous on July 15, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My Provider is always polite and... ”

My Provider is always polite and answers my concerns

Verified Patient

“My Provider is always polite and...”

My Provider is always polite and answers my concerns

Anonymous 07/15/2026

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Review by Anonymous on July 03, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 07/03/2026

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Review by Anonymous on June 08, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 06/08/2026

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Review by Anonymous on May 11, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good PA... ”

Very good PA

Verified Patient

“Very good PA...”

Very good PA

Anonymous 05/11/2026

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Review by Anonymous on April 26, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ They were always polite and prof... ”

They were always polite and professional, listened to what I said and talked about any problems I had

Verified Patient

“They were always polite and prof...”

They were always polite and professional, listened to what I said and talked about any problems I had

Anonymous 04/26/2026

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Review by Anonymous on July 13, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Was thorough, helpful, kind... ”

Was thorough, helpful, kind

Verified Patient

“Was thorough, helpful, kind...”

Was thorough, helpful, kind

Anonymous 07/13/2026

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Review by Anonymous on June 15, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather Matthews goes above and ... ”

Heather Matthews goes above and beyond. You are lucky to heave her at ECU Health.

Verified Patient

“Heather Matthews goes above and ...”

Heather Matthews goes above and beyond. You are lucky to heave her at ECU Health.

Anonymous 06/15/2026

Open full review

Review by Anonymous on May 13, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather Matthews always does all... ”

Heather Matthews always does all she can to help with my medical problems. She listens and explains things very well. She is the Best.

Verified Patient

“Heather Matthews always does all...”

Heather Matthews always does all she can to help with my medical problems. She listens and explains things very well. She is the Best.

Anonymous 05/13/2026

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Review by Anonymous on April 30, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good experience... ”

Good experience

Verified Patient

“Good experience...”

Good experience

Anonymous 04/30/2026

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Review by Anonymous on April 22, 2026 -

ECU Health Internal Medicine - Kinston (Suite N) - 701 Doctors Drive Suite N

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather Matthews is wonderful!... ”

Heather Matthews is wonderful!

Verified Patient

“Heather Matthews is wonderful!...”

Heather Matthews is wonderful!

Anonymous 04/22/2026

Office Hours

Physician Assistant - General

Biography

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Office & Staff Evaluation

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Affiliated Practices

ECU Health Internal Medicine - Kinston (Suite N)

Practice Colleagues

Lindsey Roberson, FNP - Nurse Practitioner

J. Bryan Lake, FNP - Nurse Practitioner

Rupert Jilcott, MD - Internal Medicine Physician

Neha Doctor, MD - Internal Medicine Physician

Ashley Venters, FNP - Nurse Practitioner

Teigha Randolph, MD - Internal Medicine Physician

Kenneth Johnson, MD - Internal Medicine Physician

Dr Mohammad Iqbal, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance