Review by Anonymous on December 16, 2025 -
The South Bend Clinic - 6301 University Commons - 6301 University Commons
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“This was my first visit with Dr....”
This was my first visit with Dr. Heasley. Dr. briefly asked if I had any questions in the midst of her conversation with her nurse as they walked In. Those two continued their conversation during my exam. I felt like a 3rd party in the way. No focus on me. Exam was rushed. She was in room for just minutes even though I waited at least 15 minutes for her. I actually got dressed and asked my questions in the office area. I felt rushed in the exam room. I hadn't gathered my thoughts quick enough. I got some vague direction about menopause while we chatted in the hallway/office area. The visit overall was quick, cold, and unprofessional.
Comment - “ This was my first visit with Dr.... ”
This was my first visit with Dr. Heasley. Dr. briefly asked if I had any questions in the midst of her conversation with her nurse as they walked In. Those two continued their conversation during my exam. I felt like a 3rd party in the way. No focus on me. Exam was rushed. She was in room for just minutes even though I waited at least 15 minutes for her. I actually got dressed and asked my questions in the office area. I felt rushed in the exam room. I hadn't gathered my thoughts quick enough. I got some vague direction about menopause while we chatted in the hallway/office area. The visit overall was quick, cold, and unprofessional.