Dr. Steven Wayne Blum JR., DDS
Dentist - General
Biography
Dr. Steven Wayne Blum JR., DDS is a Dentist - General practicing in Lenexa, KS
He has not yet shared a personalized biography with Doctor.com.
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Came in for a 2nd option. First dentist gave a list of issues with a total of $5700. Dr. Blum offered to do the same work (and insurance was taken into account at each office) for $2300. Just like with anything in life, you get what you pay for. I love Dr. Blum, he is competent and seems to do a great job. He is not quick b…
Summary
Photos
Specialties
Languages Spoken
EnglishMedical Specialties
- Dentist
Accepts New Patients: Yes
Payment Options
Payment DetailsReviews
Number of Reviews: 1
Most Recent Review: 04/25/2015
Office & Staff Evaluation
Provider Evaluation
Review by
Anonymous
on
April 25, 2015
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Dr. Steven Blum, DDS - 19613 W 101st St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Love the Dentist but the staff is a nightmare”
Came in for a 2nd option. First dentist gave a list of issues with a total of $5700. Dr. Blum offered to do the same work (and insurance was taken into account at each office) for $2300. Just like with anything in life, you get what you pay for. I love Dr. Blum, he is competent and seems to do a great job. He is not quick but very detail oriented, which led to a 4 hour visit (because the brand new assistant assured me I could have the work done in 2 visits instead of the suggested 4). That was too long in an uncomfortable chair, with my mouth propped open. I was in so much agony from the entire process, I was actually crying at the 3:45 mark when the new assistant could not make a temp crown (took her 3 times). They made sure to get their full payment before I left. I had the follow up appt scheduled for yesterday at 12:40. They sent me a text telling me it had been moved to 12:20 so they could close their office early. I called to see if I could get in on Monday instead as this time was really tight in my schedule. I was told by the brand new desk person in-training that Monday was full but they had time the following Thursday. I said I would keep the original appt and just make it work. I then get an text shortly after that telling me I would have to come at noon to ensure they had enough time since they were closing early. I drove all the way over from the Plaza only to be told there was a misunderstanding, the new girl thought I cancelled. I was furious, especially when the new girl stood up and gave a horrible attitude and told me it was my problem that a crown broke and I needed the appointment that day. I left then they called me 30 minutes later to tell me they found a spot for me and if I came right over they could fit me in. I asked to have my crowns sent to another dentist. A few days after the original temporary crowns were put in, one did break thanks to the poor work of the new assistant. I requested an experienced assistant when I went for the first repair, and really was impressed with her. This appointment was why I even considered staying with the dentist. So as good as he is, and the experience assistant is, I cannot recommend based on the performance of the new staff. Guess if I had paid the other dentist the higher price, they would have been able to have a better staff since it would be better pay. I hope Dr. Blum starts over again, I would be happy to pay more to have better service.
Locations
Affiliated Practices
Dr. Steven Blum, DDS
19613 W 101st StLenexa, KS 66220
Practice
3151 S State Route 291Independence, MO 64057
Procedures & Services
Procedures & Treatments Offered
Commonly Prescribed Medications
Dr. Steven Wayne Blum JR., DDS has not yet listed the medications that he commonly prescribes.
Accepted Insurance
Accepted Insurance
Dr. Steven Wayne Blum JR., DDS has not yet specified the insurance plans he accepts.
Comment - “ Love the Dentist but the staff is a nightmare ”
Came in for a 2nd option. First dentist gave a list of issues with a total of $5700. Dr. Blum offered to do the same work (and insurance was taken into account at each office) for $2300. Just like with anything in life, you get what you pay for. I love Dr. Blum, he is competent and seems to do a great job. He is not quick but very detail oriented, which led to a 4 hour visit (because the brand new assistant assured me I could have the work done in 2 visits instead of the suggested 4). That was too long in an uncomfortable chair, with my mouth propped open. I was in so much agony from the entire process, I was actually crying at the 3:45 mark when the new assistant could not make a temp crown (took her 3 times). They made sure to get their full payment before I left. I had the follow up appt scheduled for yesterday at 12:40. They sent me a text telling me it had been moved to 12:20 so they could close their office early. I called to see if I could get in on Monday instead as this time was really tight in my schedule. I was told by the brand new desk person in-training that Monday was full but they had time the following Thursday. I said I would keep the original appt and just make it work. I then get an text shortly after that telling me I would have to come at noon to ensure they had enough time since they were closing early. I drove all the way over from the Plaza only to be told there was a misunderstanding, the new girl thought I cancelled. I was furious, especially when the new girl stood up and gave a horrible attitude and told me it was my problem that a crown broke and I needed the appointment that day. I left then they called me 30 minutes later to tell me they found a spot for me and if I came right over they could fit me in. I asked to have my crowns sent to another dentist. A few days after the original temporary crowns were put in, one did break thanks to the poor work of the new assistant. I requested an experienced assistant when I went for the first repair, and really was impressed with her. This appointment was why I even considered staying with the dentist. So as good as he is, and the experience assistant is, I cannot recommend based on the performance of the new staff. Guess if I had paid the other dentist the higher price, they would have been able to have a better staff since it would be better pay. I hope Dr. Blum starts over again, I would be happy to pay more to have better service.