Serena Lam

Open full review

Review by Anonymous on August 11, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ It's good!... ”

It's good!

Verified Patient

“It's good!...”

It's good!

Anonymous 08/11/2025

Open full review

Review by Anonymous on July 31, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 07/31/2025

Open full review

Review by Anonymous on June 24, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Makes me feel very nice and comf... ”

Makes me feel very nice and comfortable coming to Pac-Man

Verified Patient

“Makes me feel very nice and comf...”

Makes me feel very nice and comfortable coming to Pac-Man

Anonymous 06/24/2025

Open full review

Review by Anonymous on May 29, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Lam is a wonderful doctor. I ... ”

Dr Lam is a wonderful doctor. I feel lucky to have her.

Verified Patient

“Dr Lam is a wonderful doctor. I ...”

Dr Lam is a wonderful doctor. I feel lucky to have her.

Anonymous 05/29/2025

Open full review

Review by Anonymous on May 22, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ All is going well!!... ”

All is going well!!

Verified Patient

“All is going well!!...”

All is going well!!

Anonymous 05/22/2025

Open full review

Review by Anonymous on August 10, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have good experiences when I v... ”

I have good experiences when I visit the doctor. I especially appreciate the Doctor referring me when needed.

Verified Patient

“I have good experiences when I v...”

I have good experiences when I visit the doctor. I especially appreciate the Doctor referring me when needed.

Anonymous 08/10/2025

Open full review

Review by Anonymous on July 21, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr.Lam is the Best Doctor !She g... ”

Dr.Lam is the Best Doctor !She gave more time and cared about my progress after taking the new dosage medicine.She is listened patiently to the patient's health condition.Thank you Dr.Lam.

Verified Patient

“Dr.Lam is the Best Doctor !She g...”

Dr.Lam is the Best Doctor !She gave more time and cared about my progress after taking the new dosage medicine.She is listened patiently to the patient's health condition.Thank you Dr.Lam.

Anonymous 07/21/2025

Open full review

Review by Anonymous on June 03, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr serena lam was very nice and ... ”

Dr serena lam was very nice and knowledgeable about better healthy mindsets and habits of eating clean and having great health

Verified Patient

“Dr serena lam was very nice and ...”

Dr serena lam was very nice and knowledgeable about better healthy mindsets and habits of eating clean and having great health

Anonymous 06/03/2025

Open full review

Review by Anonymous on May 26, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Thank you for addressing all of ... ”

Thank you for addressing all of my concerns!

Verified Patient

“Thank you for addressing all of ...”

Thank you for addressing all of my concerns!

Anonymous 05/26/2025

Open full review

Review by Anonymous on May 19, 2025 -

Pacific Medical Centers Primary Care - Beacon Hill - 1200 12th Avenue South

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My doctor and nurse are very goo... ”

My doctor and nurse are very good.

Verified Patient

“My doctor and nurse are very goo...”

My doctor and nurse are very good.

Anonymous 05/19/2025

Internal Medicine Physician - General

Biography

Featured Review See More Reviews

Summary

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Pacific Medical Centers Primary Care - Beacon Hill

Practice Colleagues

Lisa Oswald, - Internal Medicine Physician

Dr Katarzyna Kabat, MD - Internal Medicine Physician

Sara Waterman, - Family Medicine Physician

Danyelle Thomas, - Family Medicine Physician

Rutherford Hayes, MD - Internal Medicine Physician

Sonal Patel, - Family Medicine Physician

Ari Gilmore, - Family Medicine Physician

Amanda Methvin, - Internal Medicine Physician

Lesley King, - Internal Medicine Physician

Victoria Allen, - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance