Review by Anonymous on February 22, 2011 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Super Doctor and Staff - Highly Recommend”
Total knee replacement - very successful.
Dr. Cook and his staff are excellent, they provide professional and caring support. The staff handled all of my insurance, scheduling, and follow-up in a cheerful and efficient manner. Dr. Cook was willing to answer all questions and take the time to provide explanations when I didn't understand medical terms or procedures. I would recommend Dr. Cook to anyone needing orthopedic care.Original review on DoctorsDig.com
Comment - “ Super Doctor and Staff - Highly Recommend ”
Total knee replacement - very successful. Dr. Cook and his staff are excellent, they provide professional and caring support. The staff handled all of my insurance, scheduling, and follow-up in a cheerful and efficient manner. Dr. Cook was willing to answer all questions and take the time to provide explanations when I didn't understand medical terms or procedures. I would recommend Dr. Cook to anyone needing orthopedic care.