Review by Mary A. on August 13, 2025 -
Purcell Orthopedic Institute PC - 4921 E Bell Rd. Suite 205
Office & Staff Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
“Dr. Purcell and Kellie were very thorough.”
My initial contact with Kellie was awesome. My insurance is not widely known, but she didn't waste any time verifying they took my insurance. She was very communicative and worked so hard to get me a quick appointment.
My first video appointment with Dr. Purcell was a continuation of the thorough and complete communication I had already expereienced with his office. He was so thorough, explained my situation in terms I could understand. He was open to feedback and questions. He took enough time to get a full understanding of my situation and explained next steps in detail.
Comment - “ Dr. Purcell and Kellie were very thorough. ”
My initial contact with Kellie was awesome. My insurance is not widely known, but she didn't waste any time verifying they took my insurance. She was very communicative and worked so hard to get me a quick appointment. My first video appointment with Dr. Purcell was a continuation of the thorough and complete communication I had already expereienced with his office. He was so thorough, explained my situation in terms I could understand. He was open to feedback and questions. He took enough time to get a full understanding of my situation and explained next steps in detail.