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Review by Anonymous on January 09, 2011 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“sojoma”
Dr's office staff violated the Hippa Act by opening a piece of mail I sent to the Dr. The envelope had large letters that said "Personal and confidential--for Dr. only"
The staff put my letter into my folder and never told him about it. Dr. never saw it until I came for my next offive visit.
When I asked him about it, he just MUMBLED something about letting the office staff deal with it.
The letter was complaints ABOUT certain members of his staff. What are they going to do? Chastise themselv...Original review on DoctorsDig.com
Comment - “ sojoma ”
Dr's office staff violated the Hippa Act by opening a piece of mail I sent to the Dr. The envelope had large letters that said "Personal and confidential--for Dr. only" The staff put my letter into my folder and never told him about it. Dr. never saw it until I came for my next offive visit. When I asked him about it, he just MUMBLED something about letting the office staff deal with it. The letter was complaints ABOUT certain members of his staff. What are they going to do? Chastise themselv...