Review by Anonymous on June 12, 2025 -
Mercy Health - St. Rita's Ear, Nose and Throat - 770 W. High St. Suite 460
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr Castellanos was very detailed...”
Dr Castellanos was very detailed for all the why, when, and how. He is very caring and I felt comfortable. He has my trust. He fit me in as much as possible and said if they can find an open, I may be moved up.
Comment - “ Dr Castellanos was very detailed... ”
Dr Castellanos was very detailed for all the why, when, and how. He is very caring and I felt comfortable. He has my trust. He fit me in as much as possible and said if they can find an open, I may be moved up.