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Review by Anonymous on May 30, 2026 -

Mercy Health - St. Rita's Ear, Nose and Throat - 770 W. High St. Suite 460

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Crystal is an amazing NP.... ”

Crystal is an amazing NP.

Verified Patient

“Crystal is an amazing NP....”

Crystal is an amazing NP.

Anonymous 05/30/2026

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Review by Anonymous on April 09, 2026 -

Mercy Health - St. Rita's Ear, Nose and Throat - 770 W. High St. Suite 460

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Difficult diagnosis, complex sur... ”

Difficult diagnosis, complex surgery. Great outcome currently cancer free. Thanks to a great team!

Verified Patient

“Difficult diagnosis, complex sur...”

Difficult diagnosis, complex surgery. Great outcome currently cancer free. Thanks to a great team!

Anonymous 04/09/2026

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Review by Anonymous on July 12, 2025 -

Mercy Health - St. Rita's Ear, Nose and Throat - 770 W. High St. Suite 460

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Crystal was fantastic! She made ... ”

Crystal was fantastic! She made our daughters feel very comfortable and took the time to explain everything in a way we could understand. She was patient and knowledgeable. Highly recommend!

Verified Patient

“Crystal was fantastic! She made ...”

Crystal was fantastic! She made our daughters feel very comfortable and took the time to explain everything in a way we could understand. She was patient and knowledgeable. Highly recommend!

Anonymous 07/12/2025

Open full review

Review by Anonymous on May 07, 2026 -

Mercy Health - St. Rita's Ear, Nose and Throat - 770 W. High St. Suite 460

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 05/07/2026

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Review by Anonymous on October 06, 2025 -

Mercy Health - St. Rita's Ear, Nose and Throat - 770 W. High St. Suite 460

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I thought they were very patienc... ”

I thought they were very patience in answering any questions or reservations that I had

Verified Patient

“I thought they were very patienc...”

I thought they were very patience in answering any questions or reservations that I had

Anonymous 10/06/2025

Crystal L Dunifon, APRN-CNP
Nurse Practitioner - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Locations

Affiliated Practices

Mercy Health - St. Rita's Ear, Nose and Throat

Mercy Health — St. Rita's Ear, Nose and Throat

Practice Colleagues

Charles Potter, MD - Otolaryngologist

Paul Castellanos, MD - Otolaryngologist

Ghiath Alnouri, MD - Otolaryngologist

Megan Ewing, APRN-CNP - Nurse Practitioner

Molly Post, APRN-CNP - Nurse Practitioner, Otolaryngologist

Chassidy Grigsby, PA-C - Physician Assistant

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance

Crystal L Dunifon, APRN-CNP Nurse Practitioner - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Review by Anonymous on May 30, 2026 -

Office & Staff Evaluation

Practice Evaluation

Provider Evaluation

Comment - “ Crystal is an amazing NP.... ”

Review by Anonymous on April 09, 2026 -

Office & Staff Evaluation

Practice Evaluation

Provider Evaluation

Comment - “ Difficult diagnosis, complex sur... ”

Review by Anonymous on July 12, 2025 -

Office & Staff Evaluation

Practice Evaluation

Provider Evaluation

Comment - “ Crystal was fantastic! She made ... ”

Review by Anonymous on May 07, 2026 -

Office & Staff Evaluation

Practice Evaluation

Provider Evaluation

Comment - “ Good... ”

Review by Anonymous on October 06, 2025 -

Office & Staff Evaluation

Practice Evaluation

Provider Evaluation

Comment - “ I thought they were very patienc... ”

Locations

Affiliated Practices

Mercy Health - St. Rita's Ear, Nose and Throat

Mercy Health — St. Rita's Ear, Nose and Throat

Practice Colleagues

Charles Potter, MD - Otolaryngologist

Paul Castellanos, MD - Otolaryngologist

Ghiath Alnouri, MD - Otolaryngologist

Megan Ewing, APRN-CNP - Nurse Practitioner

Molly Post, APRN-CNP - Nurse Practitioner, Otolaryngologist

Chassidy Grigsby, PA-C - Physician Assistant

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance

Crystal L Dunifon, APRN-CNP
Nurse Practitioner - General