Malcolm Bernard Franklin, MD

University	Degree	Focus	Graduated
Boston University School of Medicine	Medical Degree		2000

Certification	Cert. Body	Year
Internal medicine	Internal Medicine	Not Specified

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Review by Anonymous on February 08, 2026 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great Doctor!... ”

Great Doctor!

Verified Patient

“Great Doctor!...”

Great Doctor!

Anonymous 02/08/2026

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Review by Anonymous on January 26, 2026 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Franklin is a caring doctor.... ”

Dr. Franklin is a caring doctor. I find him one of the best doctors I had throughout my 68 years.

Verified Patient

“Dr. Franklin is a caring doctor....”

Dr. Franklin is a caring doctor. I find him one of the best doctors I had throughout my 68 years.

Anonymous 01/26/2026

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Review by Anonymous on November 29, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ None at this time. I'm Pleased w... ”

None at this time. I'm Pleased with my Primary Care Physician.

Verified Patient

“None at this time. I'm Pleased w...”

None at this time. I'm Pleased with my Primary Care Physician.

Anonymous 11/29/2025

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Review by Anonymous on November 23, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Franklin is the best!... ”

Dr. Franklin is the best!

Verified Patient

“Dr. Franklin is the best!...”

Dr. Franklin is the best!

Anonymous 11/23/2025

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Review by Anonymous on November 12, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Im always pleased when coming t... ”

Im always pleased when coming to my doctor visit. Im well informed and I love the way he listens to my concerns. I wish everyone could have a Dr like him.

Verified Patient

“Im always pleased when coming t...”

Im always pleased when coming to my doctor visit. Im well informed and I love the way he listens to my concerns. I wish everyone could have a Dr like him.

Anonymous 11/12/2025

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Review by Anonymous on January 29, 2026 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ De Franklin is always profession... ”

De Franklin is always professional and compassionate

Verified Patient

“De Franklin is always profession...”

De Franklin is always professional and compassionate

Anonymous 01/29/2026

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Review by Anonymous on December 21, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Franklin is a shining star an... ”

Dr Franklin is a shining star and takes care of people better than any other primary care doc I have had

Verified Patient

“Dr Franklin is a shining star an...”

Dr Franklin is a shining star and takes care of people better than any other primary care doc I have had

Anonymous 12/21/2025

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Review by Anonymous on November 28, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Entire experience was great!... ”

Entire experience was great!

Verified Patient

“Entire experience was great!...”

Entire experience was great!

Anonymous 11/28/2025

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Review by Anonymous on November 19, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Was informative, patient and... ”

Dr. Was informative, patient and offered helpful advice.

Verified Patient

“Dr. Was informative, patient and...”

Dr. Was informative, patient and offered helpful advice.

Anonymous 11/19/2025

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Review by Anonymous on November 12, 2025 -

Duly Health and Care - 24020 W. Riverwalk Ct. - 24020 W. Riverwalk Ct.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Franklin was very patient, th... ”

Dr Franklin was very patient, thorough and answered all my questions

Verified Patient

“Dr Franklin was very patient, th...”

Dr Franklin was very patient, thorough and answered all my questions

Anonymous 11/12/2025

Internal Medicine Physician - General

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Duly Health and Care

Practice Colleagues

Joseph Russell, DO, FAAP - Pediatrician

Zeba Shethwala, DO - Internal Medicine Physician

Joshua Fink, PA-C - Physician Assistant

Varun Kalhan, DO - Internal Medicine Physician

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Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance