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Review by Anonymous on August 27, 2011 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Couldn't have asked for more”
I had my gallbladder removed by Dr Cleland last week and could not be more pleased with the entire experience. From the first time I met her to discuss my options, her confidence and professionalism made me feel at ease with my ultimate decision to go ahead with the procedure. She went over all the possible scenarios and details of the procedure and gave me plenty of time to ask any questions I had. While she has a very professional way about her, she is also relaxed and made me feel very com...Original review on DoctorsDig.com
Comment - “ Couldn't have asked for more ”
I had my gallbladder removed by Dr Cleland last week and could not be more pleased with the entire experience. From the first time I met her to discuss my options, her confidence and professionalism made me feel at ease with my ultimate decision to go ahead with the procedure. She went over all the possible scenarios and details of the procedure and gave me plenty of time to ask any questions I had. While she has a very professional way about her, she is also relaxed and made me feel very com...