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Review by Anonymous on October 07, 2025 -
Baylor Scott & White Continuing Care Hospital - Temple - 546 N Kegley Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Dr. Fiala and her resident were ...”
Dr. Fiala and her resident were warm and welcoming. They both took the time to listen carefully, explain each step of my care, and make me feel comfortable throughout the visit. Their professionalism, attention to detail, and compassion made a potentially stressful appointment feel reassuring. I truly appreciate how thorough and kind they were - I left feeling confident in my treatment plan and well cared for.
Comment - “ Dr. Fiala and her resident were ... ”
Dr. Fiala and her resident were warm and welcoming. They both took the time to listen carefully, explain each step of my care, and make me feel comfortable throughout the visit. Their professionalism, attention to detail, and compassion made a potentially stressful appointment feel reassuring. I truly appreciate how thorough and kind they were - I left feeling confident in my treatment plan and well cared for.