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Review by Anonymous on October 04, 2025 -
WellSpan Family Medicine - Spring Grove - 430 North Main Street
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Jess treats me with respect and ...”
Jess treats me with respect and kindness, I know she genuinely cares. I am slightly disappointed, though, with her lack of knowledge and desire to learn more about my running and nutritional needs as an endurance runner. I realize this is not her specialty, but it's apparent her lack of time as a healthcare provider leaves me to advocate and educate myself. She was unaware of how low my ferritin level was and when I asked about being referred to a sports dietitian, she had no answers for me. Overall Jess is great and I trust her heart, but this form of healthcare is not optimal.
Comment - “ Jess treats me with respect and ... ”
Jess treats me with respect and kindness, I know she genuinely cares. I am slightly disappointed, though, with her lack of knowledge and desire to learn more about my running and nutritional needs as an endurance runner. I realize this is not her specialty, but it's apparent her lack of time as a healthcare provider leaves me to advocate and educate myself. She was unaware of how low my ferritin level was and when I asked about being referred to a sports dietitian, she had no answers for me. Overall Jess is great and I trust her heart, but this form of healthcare is not optimal.