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Review by Anonymous on October 14, 2010 -
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Disappointed with Dr. Cheves and staff”
After undergoing an outpatient surgery at St. Josephs performed by Dr Cheves, we found that we had been lied to by one of the billing staff in his office. They told us we would be billed for one thing and we received a bill for another. Of course, no one in the office will admit this or help us in getting it fixed. Instead they direct us to MCG headquarters in Augusta. Dr. Cheves himself says he can do nothing about it and lacked understanding or compassion for his office staff's lie. Inst...Original review on DoctorsDig.com
Comment - “ Disappointed with Dr. Cheves and staff ”
After undergoing an outpatient surgery at St. Josephs performed by Dr Cheves, we found that we had been lied to by one of the billing staff in his office. They told us we would be billed for one thing and we received a bill for another. Of course, no one in the office will admit this or help us in getting it fixed. Instead they direct us to MCG headquarters in Augusta. Dr. Cheves himself says he can do nothing about it and lacked understanding or compassion for his office staff's lie. Inst...