Derek Duy Mai

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Review by Anonymous on March 24, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very friendly and efficient... ”

Very friendly and efficient

Verified Patient

“Very friendly and efficient...”

Very friendly and efficient

Anonymous 03/24/2026

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Review by Anonymous on March 19, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 03/19/2026

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Review by Anonymous on March 18, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Doctor Mai has done an incredibl... ”

Doctor Mai has done an incredible job with the surgery he performed on both of my eyes, it's helped me see clear again he has also took into consideration if trying to help trying to see if medication for pressure in my eyes are needed for further use. The staff and receptionist are also kind . Thank you .

Verified Patient

“Doctor Mai has done an incredibl...”

Anonymous 03/18/2026

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Review by Anonymous on March 16, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This is the first time I was tre... ”

This is the first time I was treated by this provider. Overall I think he is a good doctor. Pleasant and accommodating. I will see him again in 6 months. Thank you

Verified Patient

“This is the first time I was tre...”

This is the first time I was treated by this provider. Overall I think he is a good doctor. Pleasant and accommodating. I will see him again in 6 months. Thank you

Anonymous 03/16/2026

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Review by Anonymous on March 12, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He is so nice explain everthing ... ”

He is so nice explain everthing about what to do.

Verified Patient

“He is so nice explain everthing ...”

He is so nice explain everthing about what to do.

Anonymous 03/12/2026

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Review by Anonymous on March 21, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Professional, pleasant... ”

Professional, pleasant

Verified Patient

“Professional, pleasant...”

Professional, pleasant

Anonymous 03/21/2026

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Review by Anonymous on March 19, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He is wonderful... ”

He is wonderful

Verified Patient

“He is wonderful...”

He is wonderful

Anonymous 03/19/2026

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Review by Anonymous on March 16, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent experiences... ”

Excellent experiences

Verified Patient

“Excellent experiences...”

Excellent experiences

Anonymous 03/16/2026

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Review by Anonymous on March 13, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He is excellent... ”

He is excellent

Verified Patient

“He is excellent...”

He is excellent

Anonymous 03/13/2026

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Review by Anonymous on March 11, 2026 -

Facey Eye Center, Mission Hills - 11333 Sepulveda Boulevard Floor 1

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Mai is awesome!... ”

Dr Mai is awesome!

Verified Patient

“Dr Mai is awesome!...”

Dr Mai is awesome!

Anonymous 03/11/2026

Ophthalmologist - General

Biography

Featured Review See More Reviews

Summary

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Facey Eye Center, Mission Hills

Practice Colleagues

Satenik Melkumyan, - Optometrist

Derek Mai, MD - Ophthalmologist

Christina Grattan, - Optometrist

Kayur Shah, - Ophthalmologist

Danny Kim, - Ophthalmologist

Kristina Yun, - Optometrist

Jade Juang, - Optometrist

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance