Review by Anonymous on February 20, 2026 -
Geisinger Mount Pocono - 126 Market Way
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I would like to express my conce...”
I would like to express my concerns regarding my recent experience. The provider's communication style came across as dismissive and, at times, condescending. I felt that my role as a parent was not fully respected, as decisions and expectations were presented in a manner that felt directive rather than collaborative.Additionally, several questions asked during the visit seemed overly personal and not clearly related to the purpose of the appointment. This created discomfort and did not feel appropriate within the context of care. I also felt that my concerns were not fully heard or acknowledged, which is an important part of establishing trust between families and healthcare providers.I value respectful, patient-centered care where communication is open, supportive, and inclusive of the parent's perspective. I hope this feedback is taken into consideration to improve future interactions.
Comment - “ I would like to express my conce... ”
I would like to express my concerns regarding my recent experience. The provider's communication style came across as dismissive and, at times, condescending. I felt that my role as a parent was not fully respected, as decisions and expectations were presented in a manner that felt directive rather than collaborative.Additionally, several questions asked during the visit seemed overly personal and not clearly related to the purpose of the appointment. This created discomfort and did not feel appropriate within the context of care. I also felt that my concerns were not fully heard or acknowledged, which is an important part of establishing trust between families and healthcare providers.I value respectful, patient-centered care where communication is open, supportive, and inclusive of the parent's perspective. I hope this feedback is taken into consideration to improve future interactions.