Deborah Jane Collier-Barstad, MSN is a Nurse Practitioner - General practicing in Southgate, MI
She has not yet shared a personalized biography with Doctor.com.
Accepts New Patients: Yes
“Very Upset Parent ”
On 3/28, my daughter had her 5 year old well check up. Prior to today, I felt the majority of the staff was very polite and caring. My thoughts changed rather quickly from this visit. Even though my daughter did not act right in doing the eye test, I am the parent and allow me to handle her and see my frustration. Liz (an MA) administered the test a few times, but she seemed to be in a rush and showed much frustration when my daughter wouldn't take the test. She even said "I have other things to do". That was unacceptable and made me feel her time was being wasted. Why go to work? NEVER wear your emotions on your face. I reported it to Nurse Practitioner, Dr Deborah Barstad, who seemed more concerned on my daughter understanding how important the test was rather than the MA's actions and words spoken. I also advised Dr. Barstad that I was disappointed, had never experienced that before, and that my 5 year old daughter's feelings were hurt. She seemed the least concerned. I ended up canceling my son's upcoming appointment. Bottom line, Never wear your emotions on your face and apologize instead of making excuses or dismissing the actions of another employee.
Deborah Jane Collier-Barstad, MSN has not yet listed the medications that she commonly prescribes.
Deborah Jane Collier-Barstad, MSN has not yet specified the insurance plans she accepts.
Comment - “ Very Upset Parent ”
On 3/28, my daughter had her 5 year old well check up. Prior to today, I felt the majority of the staff was very polite and caring. My thoughts changed rather quickly from this visit. Even though my daughter did not act right in doing the eye test, I am the parent and allow me to handle her and see my frustration. Liz (an MA) administered the test a few times, but she seemed to be in a rush and showed much frustration when my daughter wouldn't take the test. She even said "I have other things to do". That was unacceptable and made me feel her time was being wasted. Why go to work? NEVER wear your emotions on your face. I reported it to Nurse Practitioner, Dr Deborah Barstad, who seemed more concerned on my daughter understanding how important the test was rather than the MA's actions and words spoken. I also advised Dr. Barstad that I was disappointed, had never experienced that before, and that my 5 year old daughter's feelings were hurt. She seemed the least concerned. I ended up canceling my son's upcoming appointment. Bottom line, Never wear your emotions on your face and apologize instead of making excuses or dismissing the actions of another employee.