Catherine Chen Dong

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Review by Anonymous on March 03, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Everything was good. Staff and d... ”

Everything was good. Staff and doctor were very kind and helpful.

Verified Patient

“Everything was good. Staff and d...”

Everything was good. Staff and doctor were very kind and helpful.

Anonymous 03/03/2026

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Review by Anonymous on February 12, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 02/12/2026

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Review by Anonymous on January 20, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Dong ask skillfully question... ”

Dr. Dong ask skillfully questions about the symptoms as well as rhetorical questions that navigates for better communication. Very helpful for me. She is very kind and patient.Listens carefully looks for effective solutions to find the best treatment in my complex diagnosis.

Verified Patient

“Dr. Dong ask skillfully question...”

Anonymous 01/20/2026

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Review by Anonymous on January 03, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Seems likkenormaal procedure,not... ”

Seems likkenormaal procedure,nothing special one way orother

Verified Patient

“Seems likkenormaal procedure,not...”

Seems likkenormaal procedure,nothing special one way orother

Anonymous 01/03/2026

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Review by Anonymous on November 28, 2025 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Dong is easy to talk with an... ”

Dr. Dong is easy to talk with and I trust her with my life!

Verified Patient

“Dr. Dong is easy to talk with an...”

Dr. Dong is easy to talk with and I trust her with my life!

Anonymous 11/28/2025

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Review by Anonymous on March 01, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Dong was FANTASTIC! She squee... ”

Dr Dong was FANTASTIC! She squeezed me in last minute and seems to care about me.

Verified Patient

“Dr Dong was FANTASTIC! She squee...”

Dr Dong was FANTASTIC! She squeezed me in last minute and seems to care about me.

Anonymous 03/01/2026

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Review by Anonymous on February 08, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have always been treated very ... ”

I have always been treated very well. People that work at the Factoria clinic have always been god to me..

Verified Patient

“I have always been treated very ...”

I have always been treated very well. People that work at the Factoria clinic have always been god to me..

Anonymous 02/08/2026

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Review by Anonymous on January 13, 2026 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She has gained a lot of confiden... ”

She has gained a lot of confidence & knowledge In the past 3 years.

Verified Patient

“She has gained a lot of confiden...”

She has gained a lot of confidence & knowledge In the past 3 years.

Anonymous 01/13/2026

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Review by Anonymous on December 14, 2025 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Understands me and my needs... ”

Understands me and my needs

Verified Patient

“Understands me and my needs...”

Understands me and my needs

Anonymous 12/14/2025

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Review by Anonymous on November 21, 2025 -

Swedish Primary Care - Factoria - 12917 Southeast 38th Street Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Dong really listened to my pr... ”

Dr Dong really listened to my problems and gave me good sound honest advice. And she seemed to care.

Verified Patient

“Dr Dong really listened to my pr...”

Dr Dong really listened to my problems and gave me good sound honest advice. And she seemed to care.

Anonymous 11/21/2025

Family Medicine Physician - General

Biography

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Summary

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Swedish Primary Care - Factoria

Practice Colleagues

Esther Liu, - Family Medicine Physician

Run Xue, - Internal Medicine Physician

Tie Wei, - Family Medicine Physician

Naheed Esmail, - Family Medicine Physician

Irina Manole, - Family Medicine Physician

Thi Nguyen, - Family Medicine Physician

Ping Yang, - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance