Review by Anonymous on April 07, 2026 -
Vanderbilt Spine Center - 719 Thompson Lane Suite 23108
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“X-rays did not show signs of any...”
X-rays did not show signs of anything serious, per provider. I had been having Pain for 6 to 8 weeks before I made the appointment, so I was hoping to rule out something serious (which I received). I Told Caitlin I would like to try PT at Vanderbilt, as she recommended. I left expecting to receive information or a call to schedule it. I waited a week and called the PT Department and was told my provider needed to request it. I left a message with that request and didn't hear anything back. I called again today and was told it had not been requested. I have now called the PT department again to request approval from my provider
Comment - “ X-rays did not show signs of any... ”
X-rays did not show signs of anything serious, per provider. I had been having Pain for 6 to 8 weeks before I made the appointment, so I was hoping to rule out something serious (which I received). I Told Caitlin I would like to try PT at Vanderbilt, as she recommended. I left expecting to receive information or a call to schedule it. I waited a week and called the PT Department and was told my provider needed to request it. I left a message with that request and didn't hear anything back. I called again today and was told it had not been requested. I have now called the PT department again to request approval from my provider