Review by Anonymous on September 11, 2025 -
WellSpan Interventional Pain Specialists - Ephrata - 808 Pleasantview Drive
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Lockhart is an excellent pro...”
Dr. Lockhart is an excellent provider. He ordered several procedures and when I checked on the pre-authorizations 2 weeks later, nothing had been started. In addition to that, I had to speak to several people because they all tried to push the pre authorization process off to another health network. This ordeal took me approx 3 hours on the phone with multiple calls. Fortunately the procedure that I need isn't an emergency. Typically when it Is ordered, It Is. We alotted additional time to ensure Insurance would approve it. NOT a Dr. Or the actual visit issue, but rather the follow through on orders.
Comment - “ Dr. Lockhart is an excellent pro... ”
Dr. Lockhart is an excellent provider. He ordered several procedures and when I checked on the pre-authorizations 2 weeks later, nothing had been started. In addition to that, I had to speak to several people because they all tried to push the pre authorization process off to another health network. This ordeal took me approx 3 hours on the phone with multiple calls. Fortunately the procedure that I need isn't an emergency. Typically when it Is ordered, It Is. We alotted additional time to ensure Insurance would approve it. NOT a Dr. Or the actual visit issue, but rather the follow through on orders.